Shipping & Returns
Shipping Policy
Delivery
We try to load the products you have ordered within 3 working days and start the shipment. For products that take time to deliver, the cargo delivery time is 7 working days as stated in the product details. You will be informed in case of possible delayed delivery.
In order for the product to be delivered without delay, please state the address of your location as the delivery address.
Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products from our Bursa-based company will be sent by Sea, Air and Road Transport companies. After your orders are approved, they are delivered to the shipping company at the end of 3 (three) working days at the latest.
You can discuss different delivery terms by consulting our customer representative. In addition, cargo deliveries are only valid for Turkey.
Return & Exchange Policy
Please be carefull!
Check the products that you think have been damaged during shipment in front of the company representative from whom you received them. If you think that there is any damage to the product, do not take delivery of the product by keeping a record with the shipping company.
After the product is received, it is accepted that the shipping company and Nikea Fruit Export have fulfilled their duties.
If the product is damaged: Send the report you have prepared to +905426559463 WhatsApp as soon as possible and report the situation to info@nikeafarm.com.
If you perform these operations, we will start working on your products and ensure that the delivery is repeated as soon as possible.
If you briefly explain why you want to return the product in this e-mail, you will help us in our work on the product.